[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Page Header” _builder_version=”4.27.4″ background_enable_image=”off” parallax=”on” bottom_divider_style=”mountains2″ bottom_divider_color=”#FFFFFF” bottom_divider_height=”50px” bottom_divider_repeat=”1x” locked=”off” global_colors_info=”{}”][et_pb_fullwidth_slider _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|500||on|||||” header_letter_spacing=”10px” body_font=”Lato||||||||” background_enable_video_mp4=”off” link_option_url=”https:\/\/finanziario.tech\/wp-content\/uploads\/2026\/01\/cs-ril-trim-antiusura-30.12.2025.pdf” global_colors_info=”{}”][et_pb_slide heading=”Reclami” _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/finanziario.tech\/wp-content\/uploads\/2025\/08\/mjmanifesta_Please_generate_a_high-resolution_photograph_that_b25f7dec-e7d9-4f49-a743-fd0183863914_3.png” background_enable_image=”on” background_enable_video_mp4=”off” global_colors_info=”{}” sticky_transition=”on”][\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”2%||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” max_width=”1280px” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#b65200″ divider_weight=”3px” disabled_on=”off|off|off” _builder_version=”4.27.4″ background_color_gradient_direction=”90deg” max_width=”100px” module_alignment=”center” height=”5px” custom_margin=”||20px|” custom_padding=”||20px|” animation_style=”slide” animation_direction=”bottom” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Services Section Subtitle” _builder_version=”4.27.4″ text_font=”Montserrat||||||||” text_font_size=”18px” text_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”700px” module_alignment=”center” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”20%” global_colors_info=”{}”]<\/p>\n
In riferimento a Finanziario.tech S.R.L. e conformemente a quanto previsto dalla normativa di settore, mettiamo a disposizione dei nostri clienti un Servizio Reclami, attivabile con le modalit\u00e0 riportate di seguito<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Feature” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||||false|false” custom_padding=”0px||10%||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” max_width=”1280px” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”^||divi||400″ icon_color=”#b65200″ icon_placement=”left” image_icon_width=”32px” content_max_width=”100%” image_icon_width_tablet=”32px” image_icon_width_phone=”32px” image_icon_width_last_edited=”on|desktop” _builder_version=”4.27.4″ _module_preset=”bbd70754-49fa-4988-ad64-9765b3b8d0fe” header_font=”Montserrat|700||||on|||” header_text_color=”#b65200″ header_line_height=”1.8em” body_text_color=”#171717″ body_font_size=”18px” body_line_height=”1.9em” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n
I reclami devono essere inviati a Finanziario.tech srl<\/strong> tramite PEC all’indirizzo finanziario.techsrl@pec.it o tramite email all’indirizzo reclami@finanziario.tech .Finanziario.tech S.r.l. si impegna a rispondere entro 60 giorni dal ricevimento della comunicazione.<\/strong><\/p>\n [\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”^||divi||400″ icon_color=”#b65200″ icon_placement=”left” image_icon_width=”32px” content_max_width=”100%” image_icon_width_tablet=”32px” image_icon_width_phone=”32px” image_icon_width_last_edited=”on|desktop” _builder_version=”4.27.4″ _module_preset=”bbd70754-49fa-4988-ad64-9765b3b8d0fe” header_font=”Montserrat|700||||on|||” header_text_color=”#b65200″ header_line_height=”1.8em” body_text_color=”#171717″ body_font_size=”18px” body_line_height=”1.9em” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n Se il cliente non \u00e8 soddisfatto o non ha ottenuto risposta entro 60 giorni dall’invio del reclamo, prima di ricorrere all’autorit\u00e0 giudiziaria dovr\u00e0 esperire con il Mediatore Creditizio<\/strong> (in questo caso Finanziario.tech S.r.l.) il procedimento di mediazione presso uno degli organismi iscritti nell’apposito registro<\/strong>, se ci\u00f2 \u00e8 prescritto in base alla vigente normativa in tema di mediazione obbligatoria.<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” max_width=”1280px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”22d0da71-6393-430b-a0cd-b77dd565e85c” text_text_color=”#171717″ text_font_size=”18px” text_line_height=”1.9em” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”55px” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n In ogni caso, qualora dovessero sorgere controversie con il Mediatore nell\u2019ambito del rapporto contrattuale instaurato, il cliente, non potr\u00e0 ricorrere all\u2019Arbitro bancario e finanziario, come precisato dalla circolare OAM n. 27\/2020.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” max_width=”1280px” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Per visualizzare le informazioni relative ai dati statistici sulla gestione dei reclami nel corso del 2025, consulta il seguente documento” use_icon=”on” font_icon=”E||divi||400″ icon_color=”#b65200″ icon_placement=”left” image_icon_width=”32px” content_max_width=”100%” image_icon_width_tablet=”32px” image_icon_width_phone=”32px” image_icon_width_last_edited=”on|desktop” _builder_version=”4.27.4″ _module_preset=”bbd70754-49fa-4988-ad64-9765b3b8d0fe” header_font=”Montserrat||||||||” header_text_color=”#171717″ header_line_height=”1.8em” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/finanziario.tech\/wp-content\/uploads\/2026\/03\/COM09_-Rendiconto-Gestione-Reclami_signed.pdf” url_new_window=”on” button_text=”Visualizza PDF” button_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#b65200″ button_border_width=”0px” button_border_radius=”3px” button_font=”Montserrat|||on|||||” button_icon=”||fa||400″ button_icon_placement=”left” button_on_hover=”off” custom_margin=”2%|8%|||false|false” animation_style=”fold” animation_direction=”top” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" In riferimento a Finanziario.tech S.R.L. e conformemente a quanto previsto dalla normativa di settore, mettiamo a disposizione dei nostri clienti un Servizio Reclami, attivabile con le modalit\u00e0 riportate di seguitoI reclami devono essere inviati a Finanziario.tech srl tramite PEC all’indirizzo finanziario.techsrl@pec.it o tramite email all’indirizzo reclami@finanziario.tech .Finanziario.tech S.r.l. si impegna a rispondere entro 60 giorni 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